Adelie Customer Portal
- Self-service and ordering portal - connects to existing ERP.
- £14m of order value in 2018, 10,000s of stores, 100s of household names.
- High quality customer experience.
- Live ordering, scheduled orders, cut-offs, EDI and bulk uploads.
- Multiple delivery points, multiple users.
- Reporting, customer services, Sale or Return.
- Any device, any time, always quick and easy.
Services & features
- eCommerce, ordering and online payment.
- ERP integration.
- Self-service & Customer service features.
- Native apps and web-apps.
- Modern, responsive web design.
- Customisation options.
- Software for B2B & B2C.
- Marketing and on-boarding support.
Gravitywell managed to understand our existing complex business needs and to anticipate future ones. They delivered the right technology for the project but also brought a design and UX consideration that is rarely seen at enterprise-level. We're very happy with their impressive effort, pro-active attitude and general responsiveness so we expect to continue the positive relationship in the future. Written by Matthew Arnott (Head of Business Systems & Service Delivery // Adelie)